January 2017 - My so called life

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My so called life

The truth.... as much as I can tell :)

Sunday, January 1, 2017

Astro Customer Service and IVR - Engineered to piss people off : Part 2

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Astro Customer Service and IVR - Engineered to piss people off : Part 2

akubeejays January 01, 2017 0 Comments

While my previous post was about the poor User Experience design of the customer service IVR of Astro, which by the way i forgot to menti...

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Labels: ASTRO, Contents, customer, Malaysia, MEASAT, service

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Akubeejays

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