My so called life: Malaysia

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Showing posts with label Malaysia. Show all posts

Saturday, May 25, 2019

Hentikan/Kurangkan Pengunaan E-wallet

akubeejays May 25, 2019 5 Comments

Cuba bayang.... Ko ada 5 dompet atau handbag. Sekarang tambah 2 peraturan pada kelima2 dompet atau.handbag tu.... 1) duit dari mana2 dompet...

Monday, July 17, 2017

Toyota

Toyota - Quick & Efficient

akubeejays July 17, 2017 1 Comments

Before I say anything I would like to thank Toyota HQ for assisting me with my complaint and helping me solve my problem. Also i would like ...

Monday, July 3, 2017

Toyota

Toyota - So Difficult To Buy a Car ???

akubeejays July 03, 2017 41 Comments

I do not want to be a fussy customer, and i do not want to be pushy. I also completely understand, not every time a car can be released ...

Sunday, January 1, 2017

service

Astro Customer Service and IVR - Engineered to piss people off : Part 2

akubeejays January 01, 2017 0 Comments

While my previous post was about the poor User Experience design of the customer service IVR of Astro, which by the way i forgot to menti...

Saturday, December 31, 2016

service

Astro Customer Service and IVR - Engineered to piss people off : Part 1

akubeejays December 31, 2016 10 Comments

I have been working with a mass market consumer facing service for the past 12 year. So believe me, when i complain, and take actions or...

Thursday, December 4, 2014

service

Customer is always right - Thing of the Past

akubeejays December 04, 2014 0 Comments

I sent the below letter to courts just now... we'll see how this goes... Dear Courts, I am extremely unhappy the way ...

Latest

My so called life

Saturday, May 25, 2019

Hentikan/Kurangkan Pengunaan E-wallet

Monday, July 17, 2017

Toyota - Quick & Efficient

Monday, July 3, 2017

Toyota - So Difficult To Buy a Car ???

Sunday, January 1, 2017

Astro Customer Service and IVR - Engineered to piss people off : Part 2

Saturday, December 31, 2016

Astro Customer Service and IVR - Engineered to piss people off : Part 1

Thursday, December 4, 2014

Customer is always right - Thing of the Past

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