My so called life: Contents

My so called life: Contents

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Showing posts with label Contents. Show all posts

Showing posts with label Contents. Show all posts

Sunday, January 1, 2017

Astro Customer Service and IVR - Engineered to piss people off : Part 2

Astro Customer Service and IVR - Engineered to piss people off : Part 2

akubeejays January 01, 2017 0 Comments

While my previous post was about the poor User Experience design of the customer service IVR of Astro, which by the way i forgot to menti...

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Saturday, December 31, 2016

Astro Customer Service and IVR - Engineered to piss people off : Part 1

Astro Customer Service and IVR - Engineered to piss people off : Part 1

akubeejays December 31, 2016 10 Comments

I have been working with a mass market consumer facing service for the past 12 year. So believe me, when i complain, and take actions or...

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Thursday, February 12, 2015

OTT

Cross Screen Experiences - Marvel Cinematic Universe (MCU) Doing it Right

Cross Screen Experiences - Marvel Cinematic Universe (MCU) Doing it Right

akubeejays February 12, 2015 0 Comments

Pre warning : The article below contains minor spoilers for those who have ONLY been watching MCU Movies. The article below will be...

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